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Премиум огласи |
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Remote Senior QA Analyst (onecontact TECH )
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onecontact TECH *** https://onecontact.com.mk/job/detail/remote-senior-qa-analyst
Roles & Responsibilities:
Conduct thorough manual tests to ensure software quality and functionality
Collaborate with cross-functional teams to understand product requirements and deliver high-quality solutions.
Write and execute test plans and test cases based on project requirements.
Participate in product design reviews to provide input on functional requirements, product designs, and potential problems.
Document, track, and escalate issues as appropriate.
Contribute to the continuous improvement of testing processes and methodologies.
What We Offer:
100% Remote Work- Work From Anywhere
Opportunity To Learn & Develop New Skills
An Open & Collaborative Work Environment
Generous Compensation based on Industry Standards + Benefits
Apply Today & Join our international team of Top-Notch Professionals!
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Remote Senior VMware Specialist (onecontact TECH )
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onecontact TECH *** Job Requirements
Bachelor s degree in Computer Science, Information Technology, or a related field.
5+ years of experience working with VMware solutions, with expertise in designing, implementing, and managing VMware infrastructure.
VMware certifications such as VCP (VMware Certified Professional) or VCAP (VMware Certified Advanced Professional) are a plus.
Excellent English Language proficiency paired with good communication and interpersonal skills, and the ability to work effectively both independently and as part of a team.
Rotating after-hours support for urgent infrastructure outages/issues
Nice to Have
Implement and manage Active Directory, WSUS, and other related systems.
Proficiency in Servers, Storage, Active Directory (AD), and WSUS
Knowledge of Windows desktop and server operating systems, Microsoft Active Directory, LDAP, DHCP, and DNS, with experience in Linux OS and PowerShell scripts as an asset.
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Remote QA Automation Engineer (onecontact TECH )
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onecontact TECH *** https://onecontact.com.mk/job/detail/remote-qa-automation-engineer
Roles & Responsibilities
Define processes that enable other QA automation engineers to operate efficiently and effectively when working through projects.
Adopt and promote good software engineering practices (design patterns, DRY Principles, SOLID Principles) to create maintainable automation testing frameworks
Develop and own automation testing strategy, standards, practices, framework and tooling across Squads
Build Test Framework and create/organize scripts for testing web applications
Create automation scripts for regression
System Integration testing for new & existing products
Upgrading the environment to test different versions of an application
Analyzing test results & reporting defects
Work closely with the development team to ensure that the product delivered is free of critical errors.
Have collaborative mindset: Team oriented, Transparent, Open to Learning, Adaptable (ability to embrace new technologies, practices, and methods)
What We Offer
Remote Work
Opportunity To Learn & Develop New Skills
Work with a collaborative & experienced leadership team that welcomes new ideas & encourages creativity and innovation
Generous Compensation based on Industry Standards + Benefits
Working Hours 9 AM - 5 PM EST
If you’re passionate about Software Testing & have a great attitude and a diplomatic approach, hit the Apply button on the right and Send Your Resume Today!
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Remote Customer Support Representative (onecontact TECH )
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onecontact TECH *** https://onecontact.com.mk/job/detail/remote-customer-support-representative
Roles & Responsibilities:
Respond promptly to customer inquiries via phone, email, and chat regarding product-related issues, service questions, and general inquiries.
Efficiently log and manage support cases received through various channels, ensuring accurate and detailed documentation.
Conduct outbound calls to customers as necessary, providing assistance and ensuring customer satisfaction.
Update and maintain customer information in the customer service database during and after each interaction.
Collaborate with the management team to stay informed about company processes, policies, and product updates.
Monitor call queues to ensure timely assignment and resolution of customer support cases.
Address backlog support cases, liaising with internal team members for necessary follow-ups.
Manage various types of cases, including but not limited to Portal access requests, password resets, documentation requests, and operational metrics tracking.
Oversee and update contact lists for organizations collaborating with the company.
Working Hours
Standard 8 hour shift falls between 9 AM - 5 PM EST (US/Canada)
What We Can Offer
An Attractive Salary Package + Benefits
100% Remote Work - Work From Anywhere
Working with an International Team
Opportunity To Learn & Develop New Skills
Apply Today & Join Our International Team Of IT Professionals
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Remote IT Jira-Confluence Administrator (onecontact TECH )
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onecontact TECH *** https://onecontact.com.mk/job/detail/remote-it-jira-confluence-administrator
Roles and Responsibilities
Manage existing Jira & Confluence implementation
Coordinate with various Business Units, Third Parties, Service Providers, and companies regarding users and projects
Manage confluence users and space
Strategize and develop and migration path for Jira on-premise to cloud migration
Acts as Subject Matter Expert for assigned applications and migration of Jira on-premise to cloud
Updates & maintains application configurations, including user security, as needed to meet business requirements
Consults directly with Customer Care users to assess their needs and then creates and implements strategies to improve either the business or application
Creates reports in the assigned systems as requested
Acts as the system administrator for the systems ensuring accurate use of fields and data
Documentation of configuration and field usage of the supported systems
What We Offer
100% Remote Work- Work From Anywhere
Opportunity To Learn & Develop New Skills
An Open & Collaborative Work Environment
Cutting Edge Technology and Implementations
Generous Compensation based on Industry Standards + Benefits
Working Hours
9 AM - 5 PM EST (flexibility required during upgrades or critical issues for on-call support)
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Remote Senior Azure Cloud Engineer (onecontact TECH )
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onecontact TECH *** https://onecontact.com.mk/job/detail/remote-senior-azure-cloud-engineer
Key Responsibilities:
Collaborate with product owners and development leads to understand project priorities and devise actionable plans.
Drive the Continuous Integration/Continuous Delivery (CI/CD) strategy alongside the Development team.
Set up, configure, and manage Azure infrastructure for Azure Virtual Desktop, including virtual machines, networks, and storage accounts.
Manage user accounts and permissions within Azure Virtual Desktop, ensuring robust authentication and authorization.
Support and develop the DevOps automation framework and scripts, enhancing operational efficiency and reliability.
Lead discussions on DevOps automation frameworks, contributing valuable insights and ideas.
Maintain rigorous documentation on Azure Cloud best practices, DevOps automation, and cloud-based architectures.
Ensure effective communication with team members and stakeholders, guaranteeing timely and high-quality product deliveries.
Provide on-call support as needed to address after-hours issues promptly.
Working Hours: Mon - Fri 9 AM - 5 PM EST
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Remote Database Administrator (DBA) (onecontact TECH )
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onecontact TECH *** https://onecontact.com.mk/job/detail/remote-database-administrator-dba
Roles & Responsibilities:
Perform general database administration and maintenance.
Develop processes for ensuring database security.
Performance tuning of database systems.
Diagnose and troubleshoot database errors.
Recommend and implement emerging database technologies.
Create automation for repeating database tasks.
Perform query optimization tasks.
Develop complex MS SQL Server scripts and perform database archiving tasks based on customers’ unique requirements.
Perform Oracle to SQL migrations and vice versa.
Perform database schema comparisons, comparing a reference schema to actual in-use schemas.
Collaborate with Development, Product Management, and QA teams to resolve database issues affecting application modules.
Communicate effectively with management.
Develop good working relationships with internal teams.
What We Offer
100% Remote Work
Paid Overtime as needed
Opportunity To Learn & Develop New Skills
An Open & Collaborative Work Environment
Generous Compensation based on Industry Standards + Benefits
Working Hours - 9am - 5pm EST
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Remote Jira/Atlassian Administrator (onecontact TECH )
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onecontact TECH *** https://onecontact.com.mk/job/detail/remote-jiraatlassian-administrator
Remote Jira/Atlassian Administrator
Roles and Responsibilities
Configure and maintain Atlassian products, such as Jira and Confluence, across cloud-based and on-premises environments.
Manage user and project access within Jira and Confluence systems, ensuring streamlined workflows.
Collaborate with internal teams to understand workflow requirements and optimize Jira configurations to support operational needs.
Maintain application configurations and user permissions for Atlassian products, following security best practices.
Generate comprehensive reports and dashboards to track project progress and evaluate team performance.
Document Jira and Confluence configurations and processes for future reference and knowledge sharing.
Participate in troubleshooting user issues and resolving basic technical problems related to Atlassian products.
Ensure timely resolution of support requests concerning Atlassian products, adhering to SLA standards.
Assist in administering the IT Service Management (ITSM) portfolio in coordination with the team.
What We Offer
100% Remote Work
Paid Overtime as needed
Opportunity To Learn & Develop New Skills
An Open & Collaborative Work Environment
Generous Compensation based on Industry Standards + Benefits
Working Hours - 9am - 5pm EST
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2
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Важи од: 2/5/2024
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Огласувач:
onecontact TECH
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Цела Македонија
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https://onecontact.com.mk/job/detail/remote-senior-qa-analyst
Roles & Responsibilities:
Conduct thorough manual tests to ensure software quality and functionality
Collaborate with cross-functional teams to understand product requirements and deliver high-quality solutions.
Write and execute test plans and test cases based on project requirements.
Participate in product design reviews to provide input on functional requirements, product designs, and potential problems.
Document, track, and escalate issues as appropriate.
Contribute to the continuous improvement of testing processes and methodologies.
What We Offer:
100% Remote Work- Work From Anywhere
Opportunity To Learn & Develop New Skills
An Open & Collaborative Work Environment
Generous Compensation based on Industry Standards + Benefits
Apply Today & Join our international team of Top-Notch Professionals!
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Remote Senior QA Analyst
|
|
Важи до:
17/5/2024
|
Сите дејности
|
https://onecontact.com.mk/job/detail/remote-senior-qa-analyst
Roles & Responsibilities:
Conduct thorough manual tests to ensure software quality and functionality
Collaborate with cross-functional teams to understand product requirements and deliver high-quality solutions.
Write and execute test plans and test cases based on project requirements.
Participate in product design reviews to provide input on functional requirements, product designs, and potential problems.
Document, track, and escalate issues as appropriate.
Contribute to the continuous improvement of testing processes and methodologies.
What We Offer:
100% Remote Work- Work From Anywhere
Opportunity To Learn & Develop New Skills
An Open & Collaborative Work Environment
Generous Compensation based on Industry Standards + Benefits
Apply Today & Join our international team of Top-Notch Professionals!
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2
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Важи од: 26/4/2024
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Огласувач:
onecontact TECH
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Цела Македонија
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Job Requirements
Bachelor s degree in Computer Science, Information Technology, or a related field.
5+ years of experience working with VMware solutions, with expertise in designing, implementing, and managing VMware infrastructure.
VMware certifications such as VCP (VMware Certified Professional) or VCAP (VMware Certified Advanced Professional) are a plus.
Excellent English Language proficiency paired with good communication and interpersonal skills, and the ability to work effectively both independently and as part of a team.
Rotating after-hours support for urgent infrastructure outages/issues
Nice to Have
Implement and manage Active Directory, WSUS, and other related systems.
Proficiency in Servers, Storage, Active Directory (AD), and WSUS
Knowledge of Windows desktop and server operating systems, Microsoft Active Directory, LDAP, DHCP, and DNS, with experience in Linux OS and PowerShell scripts as an asset.
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Remote Senior VMware Specialist
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Важи до:
17/5/2024
|
Сите дејности
|
Job Requirements
Bachelor s degree in Computer Science, Information Technology, or a related field.
5+ years of experience working with VMware solutions, with expertise in designing, implementing, and managing VMware infrastructure.
VMware certifications such as VCP (VMware Certified Professional) or VCAP (VMware Certified Advanced Professional) are a plus.
Excellent English Language proficiency paired with good communication and interpersonal skills, and the ability to work effectively both independently and as part of a team.
Rotating after-hours support for urgent infrastructure outages/issues
Nice to Have
Implement and manage Active Directory, WSUS, and other related systems.
Proficiency in Servers, Storage, Active Directory (AD), and WSUS
Knowledge of Windows desktop and server operating systems, Microsoft Active Directory, LDAP, DHCP, and DNS, with experience in Linux OS and PowerShell scripts as an asset.
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2
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Важи од: 26/4/2024
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Огласувач:
onecontact TECH
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Цела Македонија
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https://onecontact.com.mk/job/detail/remote-qa-automation-engineer
Roles & Responsibilities
Define processes that enable other QA automation engineers to operate efficiently and effectively when working through projects.
Adopt and promote good software engineering practices (design patterns, DRY Principles, SOLID Principles) to create maintainable automation testing frameworks
Develop and own automation testing strategy, standards, practices, framework and tooling across Squads
Build Test Framework and create/organize scripts for testing web applications
Create automation scripts for regression
System Integration testing for new & existing products
Upgrading the environment to test different versions of an application
Analyzing test results & reporting defects
Work closely with the development team to ensure that the product delivered is free of critical errors.
Have collaborative mindset: Team oriented, Transparent, Open to Learning, Adaptable (ability to embrace new technologies, practices, and methods)
What We Offer
Remote Work
Opportunity To Learn & Develop New Skills
Work with a collaborative & experienced leadership team that welcomes new ideas & encourages creativity and innovation
Generous Compensation based on Industry Standards + Benefits
Working Hours 9 AM - 5 PM EST
If you’re passionate about Software Testing & have a great attitude and a diplomatic approach, hit the Apply button on the right and Send Your Resume Today!
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Remote QA Automation Engineer
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|
Важи до:
17/5/2024
|
Сите дејности
|
https://onecontact.com.mk/job/detail/remote-qa-automation-engineer
Roles & Responsibilities
Define processes that enable other QA automation engineers to operate efficiently and effectively when working through projects.
Adopt and promote good software engineering practices (design patterns, DRY Principles, SOLID Principles) to create maintainable automation testing frameworks
Develop and own automation testing strategy, standards, practices, framework and tooling across Squads
Build Test Framework and create/organize scripts for testing web applications
Create automation scripts for regression
System Integration testing for new & existing products
Upgrading the environment to test different versions of an application
Analyzing test results & reporting defects
Work closely with the development team to ensure that the product delivered is free of critical errors.
Have collaborative mindset: Team oriented, Transparent, Open to Learning, Adaptable (ability to embrace new technologies, practices, and methods)
What We Offer
Remote Work
Opportunity To Learn & Develop New Skills
Work with a collaborative & experienced leadership team that welcomes new ideas & encourages creativity and innovation
Generous Compensation based on Industry Standards + Benefits
Working Hours 9 AM - 5 PM EST
If you’re passionate about Software Testing & have a great attitude and a diplomatic approach, hit the Apply button on the right and Send Your Resume Today!
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2
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Важи од: 16/4/2024
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Огласувач:
onecontact TECH
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Цела Македонија
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https://onecontact.com.mk/job/detail/remote-customer-support-representative
Roles & Responsibilities:
Respond promptly to customer inquiries via phone, email, and chat regarding product-related issues, service questions, and general inquiries.
Efficiently log and manage support cases received through various channels, ensuring accurate and detailed documentation.
Conduct outbound calls to customers as necessary, providing assistance and ensuring customer satisfaction.
Update and maintain customer information in the customer service database during and after each interaction.
Collaborate with the management team to stay informed about company processes, policies, and product updates.
Monitor call queues to ensure timely assignment and resolution of customer support cases.
Address backlog support cases, liaising with internal team members for necessary follow-ups.
Manage various types of cases, including but not limited to Portal access requests, password resets, documentation requests, and operational metrics tracking.
Oversee and update contact lists for organizations collaborating with the company.
Working Hours
Standard 8 hour shift falls between 9 AM - 5 PM EST (US/Canada)
What We Can Offer
An Attractive Salary Package + Benefits
100% Remote Work - Work From Anywhere
Working with an International Team
Opportunity To Learn & Develop New Skills
Apply Today & Join Our International Team Of IT Professionals
|
Remote Customer Support Representative
|
|
Важи до:
17/5/2024
|
Сите дејности
|
https://onecontact.com.mk/job/detail/remote-customer-support-representative
Roles & Responsibilities:
Respond promptly to customer inquiries via phone, email, and chat regarding product-related issues, service questions, and general inquiries.
Efficiently log and manage support cases received through various channels, ensuring accurate and detailed documentation.
Conduct outbound calls to customers as necessary, providing assistance and ensuring customer satisfaction.
Update and maintain customer information in the customer service database during and after each interaction.
Collaborate with the management team to stay informed about company processes, policies, and product updates.
Monitor call queues to ensure timely assignment and resolution of customer support cases.
Address backlog support cases, liaising with internal team members for necessary follow-ups.
Manage various types of cases, including but not limited to Portal access requests, password resets, documentation requests, and operational metrics tracking.
Oversee and update contact lists for organizations collaborating with the company.
Working Hours
Standard 8 hour shift falls between 9 AM - 5 PM EST (US/Canada)
What We Can Offer
An Attractive Salary Package + Benefits
100% Remote Work - Work From Anywhere
Working with an International Team
Opportunity To Learn & Develop New Skills
Apply Today & Join Our International Team Of IT Professionals
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2
|
Важи од: 16/4/2024
|
Огласувач:
onecontact TECH
|
Цела Македонија
|
|
https://onecontact.com.mk/job/detail/remote-it-jira-confluence-administrator
Roles and Responsibilities
Manage existing Jira & Confluence implementation
Coordinate with various Business Units, Third Parties, Service Providers, and companies regarding users and projects
Manage confluence users and space
Strategize and develop and migration path for Jira on-premise to cloud migration
Acts as Subject Matter Expert for assigned applications and migration of Jira on-premise to cloud
Updates & maintains application configurations, including user security, as needed to meet business requirements
Consults directly with Customer Care users to assess their needs and then creates and implements strategies to improve either the business or application
Creates reports in the assigned systems as requested
Acts as the system administrator for the systems ensuring accurate use of fields and data
Documentation of configuration and field usage of the supported systems
What We Offer
100% Remote Work- Work From Anywhere
Opportunity To Learn & Develop New Skills
An Open & Collaborative Work Environment
Cutting Edge Technology and Implementations
Generous Compensation based on Industry Standards + Benefits
Working Hours
9 AM - 5 PM EST (flexibility required during upgrades or critical issues for on-call support)
|
Remote IT Jira-Confluence Administrator
|
|
Важи до:
17/5/2024
|
Сите дејности
|
https://onecontact.com.mk/job/detail/remote-it-jira-confluence-administrator
Roles and Responsibilities
Manage existing Jira & Confluence implementation
Coordinate with various Business Units, Third Parties, Service Providers, and companies regarding users and projects
Manage confluence users and space
Strategize and develop and migration path for Jira on-premise to cloud migration
Acts as Subject Matter Expert for assigned applications and migration of Jira on-premise to cloud
Updates & maintains application configurations, including user security, as needed to meet business requirements
Consults directly with Customer Care users to assess their needs and then creates and implements strategies to improve either the business or application
Creates reports in the assigned systems as requested
Acts as the system administrator for the systems ensuring accurate use of fields and data
Documentation of configuration and field usage of the supported systems
What We Offer
100% Remote Work- Work From Anywhere
Opportunity To Learn & Develop New Skills
An Open & Collaborative Work Environment
Cutting Edge Technology and Implementations
Generous Compensation based on Industry Standards + Benefits
Working Hours
9 AM - 5 PM EST (flexibility required during upgrades or critical issues for on-call support)
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2
|
Важи од: 16/4/2024
|
Огласувач:
onecontact TECH
|
Цела Македонија
|
|
https://onecontact.com.mk/job/detail/remote-senior-azure-cloud-engineer
Key Responsibilities:
Collaborate with product owners and development leads to understand project priorities and devise actionable plans.
Drive the Continuous Integration/Continuous Delivery (CI/CD) strategy alongside the Development team.
Set up, configure, and manage Azure infrastructure for Azure Virtual Desktop, including virtual machines, networks, and storage accounts.
Manage user accounts and permissions within Azure Virtual Desktop, ensuring robust authentication and authorization.
Support and develop the DevOps automation framework and scripts, enhancing operational efficiency and reliability.
Lead discussions on DevOps automation frameworks, contributing valuable insights and ideas.
Maintain rigorous documentation on Azure Cloud best practices, DevOps automation, and cloud-based architectures.
Ensure effective communication with team members and stakeholders, guaranteeing timely and high-quality product deliveries.
Provide on-call support as needed to address after-hours issues promptly.
Working Hours: Mon - Fri 9 AM - 5 PM EST
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Remote Senior Azure Cloud Engineer
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|
Важи до:
17/5/2024
|
Сите дејности
|
https://onecontact.com.mk/job/detail/remote-senior-azure-cloud-engineer
Key Responsibilities:
Collaborate with product owners and development leads to understand project priorities and devise actionable plans.
Drive the Continuous Integration/Continuous Delivery (CI/CD) strategy alongside the Development team.
Set up, configure, and manage Azure infrastructure for Azure Virtual Desktop, including virtual machines, networks, and storage accounts.
Manage user accounts and permissions within Azure Virtual Desktop, ensuring robust authentication and authorization.
Support and develop the DevOps automation framework and scripts, enhancing operational efficiency and reliability.
Lead discussions on DevOps automation frameworks, contributing valuable insights and ideas.
Maintain rigorous documentation on Azure Cloud best practices, DevOps automation, and cloud-based architectures.
Ensure effective communication with team members and stakeholders, guaranteeing timely and high-quality product deliveries.
Provide on-call support as needed to address after-hours issues promptly.
Working Hours: Mon - Fri 9 AM - 5 PM EST
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2
|
Важи од: 16/4/2024
|
Огласувач:
onecontact TECH
|
Цела Македонија
|
|
https://onecontact.com.mk/job/detail/remote-database-administrator-dba
Roles & Responsibilities:
Perform general database administration and maintenance.
Develop processes for ensuring database security.
Performance tuning of database systems.
Diagnose and troubleshoot database errors.
Recommend and implement emerging database technologies.
Create automation for repeating database tasks.
Perform query optimization tasks.
Develop complex MS SQL Server scripts and perform database archiving tasks based on customers’ unique requirements.
Perform Oracle to SQL migrations and vice versa.
Perform database schema comparisons, comparing a reference schema to actual in-use schemas.
Collaborate with Development, Product Management, and QA teams to resolve database issues affecting application modules.
Communicate effectively with management.
Develop good working relationships with internal teams.
What We Offer
100% Remote Work
Paid Overtime as needed
Opportunity To Learn & Develop New Skills
An Open & Collaborative Work Environment
Generous Compensation based on Industry Standards + Benefits
Working Hours - 9am - 5pm EST
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Remote Database Administrator (DBA)
|
|
Важи до:
17/5/2024
|
Сите дејности
|
https://onecontact.com.mk/job/detail/remote-database-administrator-dba
Roles & Responsibilities:
Perform general database administration and maintenance.
Develop processes for ensuring database security.
Performance tuning of database systems.
Diagnose and troubleshoot database errors.
Recommend and implement emerging database technologies.
Create automation for repeating database tasks.
Perform query optimization tasks.
Develop complex MS SQL Server scripts and perform database archiving tasks based on customers’ unique requirements.
Perform Oracle to SQL migrations and vice versa.
Perform database schema comparisons, comparing a reference schema to actual in-use schemas.
Collaborate with Development, Product Management, and QA teams to resolve database issues affecting application modules.
Communicate effectively with management.
Develop good working relationships with internal teams.
What We Offer
100% Remote Work
Paid Overtime as needed
Opportunity To Learn & Develop New Skills
An Open & Collaborative Work Environment
Generous Compensation based on Industry Standards + Benefits
Working Hours - 9am - 5pm EST
|
2
|
Важи од: 16/4/2024
|
Огласувач:
onecontact TECH
|
Цела Македонија
|
|
https://onecontact.com.mk/job/detail/remote-jiraatlassian-administrator
Remote Jira/Atlassian Administrator
Roles and Responsibilities
Configure and maintain Atlassian products, such as Jira and Confluence, across cloud-based and on-premises environments.
Manage user and project access within Jira and Confluence systems, ensuring streamlined workflows.
Collaborate with internal teams to understand workflow requirements and optimize Jira configurations to support operational needs.
Maintain application configurations and user permissions for Atlassian products, following security best practices.
Generate comprehensive reports and dashboards to track project progress and evaluate team performance.
Document Jira and Confluence configurations and processes for future reference and knowledge sharing.
Participate in troubleshooting user issues and resolving basic technical problems related to Atlassian products.
Ensure timely resolution of support requests concerning Atlassian products, adhering to SLA standards.
Assist in administering the IT Service Management (ITSM) portfolio in coordination with the team.
What We Offer
100% Remote Work
Paid Overtime as needed
Opportunity To Learn & Develop New Skills
An Open & Collaborative Work Environment
Generous Compensation based on Industry Standards + Benefits
Working Hours - 9am - 5pm EST
|
Remote Jira/Atlassian Administrator
|
|
Важи до:
17/5/2024
|
Сите дејности
|
https://onecontact.com.mk/job/detail/remote-jiraatlassian-administrator
Remote Jira/Atlassian Administrator
Roles and Responsibilities
Configure and maintain Atlassian products, such as Jira and Confluence, across cloud-based and on-premises environments.
Manage user and project access within Jira and Confluence systems, ensuring streamlined workflows.
Collaborate with internal teams to understand workflow requirements and optimize Jira configurations to support operational needs.
Maintain application configurations and user permissions for Atlassian products, following security best practices.
Generate comprehensive reports and dashboards to track project progress and evaluate team performance.
Document Jira and Confluence configurations and processes for future reference and knowledge sharing.
Participate in troubleshooting user issues and resolving basic technical problems related to Atlassian products.
Ensure timely resolution of support requests concerning Atlassian products, adhering to SLA standards.
Assist in administering the IT Service Management (ITSM) portfolio in coordination with the team.
What We Offer
100% Remote Work
Paid Overtime as needed
Opportunity To Learn & Develop New Skills
An Open & Collaborative Work Environment
Generous Compensation based on Industry Standards + Benefits
Working Hours - 9am - 5pm EST
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Strana 1 od 1
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