Огласи , Oglasi , rabotnimesta.mk , rabotnimesta , Oglasnik , Огласник , rabota , работа , One Contact - Work From Home Option - French Representative

                                                       
  
   



   Work From Home Option - French Representative
 Основна дејност Електроника и Телекомуникации
 Огласувач One Contact
 Регион Цела Македонија
 Отворен од 17/5/2019
 Отворен до 17/6/2019
 Плата Нема информација
 Број на работни места Нема информација
 Вид на работување Сите видови на вработување
 Телефон Нема информација
 E-Mail jobs@onecontact.com.mk
 Потребни квалификации
 Нема информација
 Детали за огласот
Job Title : French and English Bilingual Representative - Work From Home Option

Fluency in English and French (Part time / Full Time).
CV Should be in English
Excellent Salary
Bonuses Extra
Evening and Night Shift
Work from Home Option Available
Reports to: Team Manager

Location: Skopje, Macedonia

One Contact Dooel - Data Processing Centre Opportunity

One Contact is an Telecommunication and Online Data Processing centre supporting North American Clients. The Data Center uses the latest technology to efficiently answer calls, process orders and transmit the details to our clients. As a keen, energetic, career-minded candidate you may be interested in applying. Customer Service representatives are front line agents providing an exceptional level of service including greeting, processing orders, resolving issues and providing information while focusing on One Contact customers wants and needs.

We offer the following:

Productive working environment
Paid training
Casual dress code
Modern facilities and high technology devices and tools
Attractive Salary Package
Responsibilities:

Responding to all incoming calls with a positive manner.
Provide information to customers and general inquires
Listen, analyze and take appropriate action to ensure that customer issues are resolved satisfactory and in a timely manner.
Follow internal company guidelines in regards to call handling
Meet or exceed monthly performance targets including data entry quality, attendance and punctuality as well as call handle time.
Qualifications:

Excellent English and French – verbal and written communication skills
Exceptional customer service skills.
Positive, self-motivated attitude with high energy
Ability to think, problem solve, take action and follow through
Must be flexible to work shifts as required (evenings, weekends, and holidays)


Subject line: SKPCSRFR



We appreciate the opportunity to review all resumes however, due to volume, only those selected for an interview will be contacted.
   
Внесете код за промена / бришење на огласот
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    Други огласи од истата дејност
0   Огласувач: One Contact   Скопје   Excellent English – verbal and written communication skills Exceptional customer service skills. Positive, self-motivated attitude with high energy Ability to think, problem solve, take action and follow through Fluency in Spoken and Written English Technical Skills to use Web Based application a Plus. You have 1-2 years experience in a related field under your belt. You are proficient in English and have strong verbal and written communication skills. You have held a customer facing role previously and you loved it! You’re a problem solver and have exceptional diagnostic skills. You get technology and are considered a nerd (we’re full of them here, don’t be shy). You’re not scared to get your hands dirty and figure out how things work. You are obsessively customer focused. You have a high level of customer service aptitude and can manage customer expectations. You are a natural at managing your time and prioritizing your tasks. You are curious and genuinely investigate the issues your customers are dealing with. You assertively represent the voice of the customer. You are an amazing communicator. You know how to listen, build rapport and respond empathetically to customers. You re a master multi-tasker and keep your cool in high-pressure situations. It would be great if you also knew a thing or two about Salesforce, databases, or JIRA.
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  Електроника и Телекомуникации   Важи до:   17/6/2019   Excellent English – verbal and written communication skills Exceptional customer service skills. Positive, self-motivated attitude with high energy Ability to think, problem solve, take action and follow through Fluency in Spoken and Written English Technical Skills to use Web Based application a Plus. You have 1-2 years experience in a related field under your belt. You are proficient in English and have strong verbal and written communication skills. You have held a customer facing role previously and you loved it! You’re a problem solver and have exceptional diagnostic skills. You get technology and are considered a nerd (we’re full of them here, don’t be shy). You’re not scared to get your hands dirty and figure out how things work. You are obsessively customer focused. You have a high level of customer service aptitude and can manage customer expectations. You are a natural at managing your time and prioritizing your tasks. You are curious and genuinely investigate the issues your customers are dealing with. You assertively represent the voice of the customer. You are an amazing communicator. You know how to listen, build rapport and respond empathetically to customers. You re a master multi-tasker and keep your cool in high-pressure situations. It would be great if you also knew a thing or two about Salesforce, databases, or JIRA.
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